Hema navigator help

[Chaser]

I have just downloaded all the files of the 2gb card they supply and up loaded them onto a 8gb card with all my other maps as well used about 3.9gb
now when i turn it on no probs with ozi but route 66 wont work because it asks for a code and the number i had out of the box dosnt work
so now no route66 any more grrrrrrrrrrr


cheers
chaser

[duncanw]

Hi Chaser,

There is a CD in the HEMA Navigator box, inside this CD jacket there is a card with the number on. I'm not sure because I've never reinstalled it but I think you just need to reenter the number.

Thanks

Duncan

[The Explorer]

If you are still stuck just ring VMS/Hema - sure they will help

VMS Sales & Service

Tel: 03 9532 1595
Fax: 03 9532 1575

Email
Information: infovms@hemanavigator.com.au
Tech Support: supportvms@hemanavigator.com.au

Operation Hours
Monday to Friday 9am - 5pm

Hema Maps
Sales & Service

Tel: 07 3340 0075
Fax: 07 3340 0099

Email
Information: infohema@hemanavigator.com.au
Tech Support: supporthema@hemanavigator.com.au

Operation Hours
Monday to Friday 9am - 5pm

Cheers
Greg

[Les Addison]

Hi chaser, you should not have to use that number, first you need to install Microsoft active sync, it is free standing and only activates when you connect You GPS to the PC. Connect the GPS to the PC, and have Route 66 street nav selected, active sync will recognize your GPS, and will display user authenticated on the GPS screen. You may be prompted to reset the GPS. Active sync will then auto open on the PC and show connected and synchronized. Leave it running and open Route 66 sync from all programs. From there you should first check for updates. If all else fails ring Graham at Hema support 07 3340 0075. Les