Garmin transitions map provider in Australia and New Zealand
January 24, 2012 - posted in Automotive,
Sydney, 25 January 2012 – Garmin has today announced that it will transition its map provider for the majority of its nüvi range of Personal Navigation Devices (PNDs) to NAVTEQ from February 2012. Garmin PNDs in Australia and New Zealand released from next month will join the majority of Garmin’s global PND range that already trust NAVTEQ as a map provider.
“Garmin is known for providing the best navigation experience for PND users around the world,” said Trevor Berrange, Managing Director, Garmin Australasia. “NAVTEQ has been Garmin’s map provider in the United States and throughout most European countries for many years and they have invested heavily in the Australian and New Zealand markets to provide a quality map for our customers.”
“We are proud to have been chosen by Garmin as the map provider for their class leading nüvi range of PNDs and believe this is testament to both the strength of our maps and our emphasis on local development,” said Kirk Mitchell, Vice President, Asia Pacific Sales, NAVTEQ. “Our significant resources here in Australia and New Zealand and our relationship with Garmin in other parts of the world have allowed us to make this significant collaboration work for both Garmin and NAVTEQ.”
All Garmin nüvi models released from February 2012 onwards in Australia and New Zealand will be manufactured with NAVTEQ maps onboard. Garmin’s fitness, outdoor and marine ranges will remain unchanged.
I represent Magellan and I'm sorry to hear that you haven't received a response. May I ask what email address you submitted your query to?
If you send me a private message with your name and contact number, I will ask one of our Magellan team to contact you directly in relation to your question.
In the meantime, is there anything else I can help you with?
For what it's worth, here's my personal experience with the new regime for Magellan products in Australia:
First, a little history...
Almost a year ago now, I tried to purchase DAST for my recently acquired Magellan eXplorist XL, having found the shipped basemap inadequate to my needs. After receiving the Triton version from Next Destination (via a Sydney/East Coast GPS retailer), with the changeover from ND at that time I was unable to obtain the product in the correct format and my purchase price was refunded.
[As an aside, the shipped product bore no way of identifying whether the contents was Triton/eXplorist format without destroying the packaging in order to get at the SD card (label), so the retailer cannot possibly be blamed!]
Having discovered on this forum that Mitac/NavMan (Sydney) are now supporting Magellan, I got in touch with them to see whether DAST could still be obtained. Being a weekend, I submitted my query through NavMan's website, and obtained an out-of-office autoreply assuring me I "will receive a response within 2 business days". Well, that was back on Sat 4th Feb, and guess what - still no response!
Apart from the lack of service (is it because the query is Magellan related?), the NavMan website announces:
"Magellan has a long history of over 20 years in Australia, and up until recently has been distributed through a company called Next Destination. Late in 2008, Mitac International, the parent company to Navman acquired Magellan. This gives NAVMAN a leader in In-Car GPS Navigation for many years, now the opportunity to spread its wings and enter into the exciting Outdoor GPS category, by supporting the Magellan brand here in Australia."Apparently, that "opportunity" is nothing but marketing spiel (at least in this instance)! Or is $250-$300 worth of my business simply not worth the effort to them?
And so, over the last month, I've been compiling my own maps by way of MobileMapper Office software, and publicly available data (from OpenStreetMap and the Commonwealth Government). Those that I need are now almost complete, and when finished, will be shared on this forum.
Poor show, NavMan, very poor show indeed.