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Nicko

What does Garmin mean by Lifetime map updates? Is Navman and TomTom any different?

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I had a customer tell me that Garmin's Lifetime Map Update meant 3 years. In theory this could be regarded as pretty much correct as electronic devices may only last that long on average, however Navman think it is at most 4 years. However, the Garmin excerpt below states exactly what they mean and if Garmin so chooses it could be even less.

Garmin Australia recently stated that they are moving from Sensis Whereis maps to Navteq maps. By the way, Navteq use to be the company and product, now the company is called by it's parent company Nokia, so now Navteq relates just to the product name.

If you look back at the StreetPilot series and the C series (C520) they became obsolete overnight as soon as Garmin announced the NT Street maps that only work on the Nuvi series. Although Streetpilot models can utilise Garmin Topo (A fact that Garmin did not inform people of) the issue is don't be surprised that your Garmin with Whereis lifetime map updates will lose it's lifetime when Garmin no longer provide updates. By the qualification below, if Garmin cease to continue purchasing Sensis maps and not honour the Lifetime Map updates then they possibly are in breach of the Australian Trade Practices Act 1974, (Now called Competition and Consumer Act 2010) in particular advertising and promotion.

Another interesting but very important point is that if you do not do a Garmin map update within 24 months you lose the lifetime map update option.

To note, Garmin Topo (Navteq map) does practically work on all models prior to CityNavigatorNT, thus you have to ask, what technology changes were done that caused CityNavigatorNT not to work on the earlier models? Changing map supplier is not going to affect the hardware, OS or the GUI, so the question is, did Garmin deliberately make these pre CityNavigatorNT models obsolete?

>>Here<< is Navman's conditions on it's 3 year lifetime map update and instead limit the lifetime of the device to a maximum of 4 years. However, they don't stipulate that you lose the Lifetime Map update if you don't update.

TomTom are now providing Lifetime Map updates regularly and still with no exclusions, and having looked through the conditions, not one limitation is listed as Garmin and Navman have. In essence this makes the deal a lot better than the other two.

It is interesting how Garmin use the term "Violate" when it comes to the agreement below as if to say you are doing something terribly wrong. Using such an aggressive word puts the punishment upon you when really, applying such severe limitations is in my opinion unfair.

¹If you purchase a nüMaps Lifetime subscription (sold separately or bundled together with certain GPS models), you will receive up to 4 map data updates per year, when and as such updates are made available on Garmin’s website, for 1 compatible Garmin product until your product’s useful life expires or Garmin no longer receives map data from its third party supplier, whichever is shorter. A product’s “useful life” means the period during which the product (a) has sufficient memory capacity and other required technical capabilities to utilize current map data and (b) is capable of operating as intended without major repairs. A product will be deemed to be out of service and its useful life to be ended if no updates have been downloaded for such product for a period of 24 months or more. Unless otherwise stated, the updates you receive under the subscription will be updates to the same geographic map data originally included with your Garmin product when originally purchased. In some instances, your Garmin product might not have sufficient memory remaining for you to load an update to the map data, in which case you will need to either (a) select reduced map data coverage for your updates, or (b) purchase separately a microSD™/SD™ card (if and as applicable to your Garmin product) and load all or a portion of the map data coverage for your updates to the card and insert the card into the microSD/SD card slot contained in your Garmin product. If neither of the measures in (a) or (b) can be used to address your product’s lack of sufficient remaining memory, then Garmin may conclude that the “useful life” of your product has expired. Garmin may terminate your nüMaps Lifetime subscription at any time if you violate any of the terms of this agreement or your subscription. Your nüMaps Lifetime subscription may not be transferred to another Garmin product.

Updated 12th November 2013 at 12:58 PM by Nicko

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